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Terms and Conditions

 

 

 

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1. Name of Supplier

Renovo Australia Pty Ltd (“we” or “us” in these terms and conditions) shall be supplying goods (products) to you.

2. What is to be provided to you by us?

We and you have agreed that we will supply to you the goods described on the order form. 

3. Price and GST

The price for the goods, including GST, is as stated on the order form.     

4. When payment is to be made

You will need to make payment at the time you make your order. Please note that we will not be able to deliver the goods until we have received payment (and this means that where you have paid by any manner, the funds have been cleared in our account).

5. Delivery charge

Where there is a delivery charge this is specified on the order form.

6. When delivery will be made

Our aim is to deliver the goods within 10 business days of acceptance of your order. It will not always be possible to do this, and we and you agree that we cannot guarantee we will deliver the goods within 10 business days.

7. Cancellation rights

7.1 - You can cancel this contract within 7 days of your receiving the goods. The 7 day period starts the day after you receive the goods.

7.2 - If you wish to return goods you must send them to us. You must pay the cost of returning goods to us.  You should inform yourself about Australia Post conditions for the carriage of liquids before returning goods by mail.  We shall not be liable to you for the loss or damage to any goods returned to us by you.

7.3 - To cancel the contract you will need to send a letter to us. You can send the letter by post or email.  Contact details for where to send the letter are set out below. If you cancel the contract orally, you will need to confirm the oral cancellation in writing and send it to us by one of the means specified.

If you do not, the contract will not be cancelled.

8. Contact Details

Renovo Australia Pty Ltd

PO Box 1013

MUDGEREEBA  QLD  4213

Email:  renovo@bigpond.com  

9. Ownership of goods

We shall own the goods until we have received payment in full from you.  Where you have paid, payment in full means that the funds have been cleared in our bank account.  Please note that "E cheques" may take several days to clear.

10. Acceptance of Orders

Your order through our web site will only be accepted by us when you receive confirmation from us that we have accepted your order. Until you receive that confirmation there will not be a binding contract between you and us. Any information on our web site, or you filling in details or clicking any button or icon indication you are making an order does not, and is not intended to, constitute a binding contract between you and us. Only on you receiving our confirmation will we and you be entering into a binding contract with you.

11. Limitation of Liability

11.1 - If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.  Notwithstanding that we shall have no liability to you if you order goods that are not suitable for your needs such as vinyl products for a canvas/fabric application, we will accept the return of unopened goods under clause 11.2 below.

11.1.1 - We shall have no liability to you if you apply Renovo Reviver or Renovo Ultra Proofer without first having cleaned your canvas/fabric soft-top with Renovo Fabric Cleaner.

11.1.2 - We shall have no liability to you if you do not apply Renovo Canvas Ultra Proofer after the application of Renovo Reviver.

11.1.3 - We shall have no liability to you if you do not apply Renovo Canvas Ultra Proofer at the conclusion of a process that included the application of Renovo Fabric Cleaner.

11.2 - If you do not receive the goods ordered by you within 10 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 20 days of the date on which you ordered the goods.

11.3 - If you notify a problem to us under this condition, our only obligation will be at your option:

11.3.1 - to make good any shortage or non-delivery

11.3.2 - to replace or repair any goods that are damaged or defective; or

11.3.3 - to refund to you the amount paid by you for the goods in question. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 9 above.contained on our web site

11.4 - If you instruct us to leave goods without obtaining a signature (e.g. Leave at front door if not at home) we will have no liability if the goods are lost, stolen or damaged

11.5 - Any advice given to you by us by telephone or email about the application of our products in your particular circumstances shall be regarded as general advice only and we will not be liable to you if you rely on that advice for the purchase of our products.

 11.6 - Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence.

12. Entire Agreement

These terms and conditions, together with our current web site set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any salesperson, agent, employee, director or other representative on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

13. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

14. Law and jurisdiction

The validity, construction and performance of this contract shall be governed by Australian law and shall be subject to the exclusive jurisdiction of the Australian courts to which you and we submit.

15. Third parties

This Terms of Business is not intended to and does not, give any person who is not a party to it any right to enforce any of its provisions.